Here are some of the compliments we have received from satisfied patients. We enjoy hearing from our patients and always strive to provide excellent service and care.
We were visiting Laguna Beach for a few days and my wife needed to see an Ophthalmologist for a condition she was suffering from. I called South Coast Eye Care Center and spoke with "Kelly". After explaining we were just visiting the area and were trying to get in to see a doctor, she contacted the nearest office to our Hotel and made arrangements for my wife to be seen right away.
The staff at the Center were accomadating, professional and friendly. Dr. Henrick fully explained what the treatment would involve and his professionalism and skills made the procedure go quickly and painlessly.
Thank you S.C.E.C. for making room for us and your remarkable care. You certainly are an ambassador to your community and profession.
My husband and I have been going to Dr. Prendiville for 16 years and trust him implicitly with all of our eye care needs. He is professional and knowledgeable and takes time to explain any issues in an easy to understand manner. Recently, he performed cataract surgery on both of my eyes. It was a huge success and I couldn't be more pleased. Dr. Prendiville's Surgery Assistant, Demi, is outstanding. She is efficient, friendly and goes out of her way to be helpful. During our first visit in 2004 we were lucky enough to meet and get to know Courtney, who handles all of our eyeglass needs. She is friendly, knowledgeable and in all these years there has never been a mistake with our prescription glasses. She is a star and both my husband and I feel as if she is a friend. Thank you again, Dr. Prendiville for taking such great care of us and for having such an excellent staff.
Dr. Spanggord is very knowledgeable and made proper referral to an optometrist to can evaluate my eye for a sclera contact lens(?). I had no idea my vision change could be attributed to scar tissue from RK surgery 23 years ago. Vision is so important and my sight is precious to me. I have been seeing Dr. Spanggord for nine years. Two lens implants and two laser procedures. I trust her with caring for my vision.
I cannot say enough positive things about this ophthalmologist's office. They are pleasant, prompt and friendly. I would recommend them again and again!
I've been going to Dr. Spanggord for fifteen years. She is calm, professional, and pretty much top notch. Her support staff can be hit or miss. I prefer the Laguna Beach office staff.
My Husband just had cataract surgery by Dr. Prendiville on his second eye two days ago. We elected to use the upgraded lens on both eyes. His eye was checked yesterday and vision is 20/25 one day after surgery. Dr. Prendiville is an excellent surgeon. We couldn't be happier with the outcome. My husband is 81 and can read without close up glasses now. He can't believe how crisp and clear his vision is. First eye was done 3 months ago and is amazing. Second eye already excellent.
The world would be a much easier place to live if every doctor worked with the extraordinary skill as Dr.S panggord and staying on top of what's going on. She is terrific, and so is her staff.
I have been to many eye care offices in my lifetime and I say without a doubt, the eye wear office in Laguna Beach with Courtney Leuthaus is the BEST. Courtney is exemplary! She is all knowing about glasses and her recommendations through the years have been exactly correct for me. She is also top notch in customer friendly and satisfaction. Her smile is a ray of sunshine, it lights up the room. I have on occasion seen her interactions with other customers and she does not waiver from being the best.
Great place. Friendly and efficient. After 20 years of being told I have glaucoma, they told me that I did NOT have glaucoma and took the time to explain why. Very knowledgeable. That explained years of strange results from several other eye docs.
Dear Dr. Prendiville - I am writing to thank you for the excellent experience I had during my eye appointment last Tuesday. First Cathy, who has been extremely helpful and gracious in the past, once again took care of the first part of my exam. She is outstanding in every way... knowledge and thorough with amazing attention to detail. Most importantly, her people skills are impeccable which as you know can make all the difference in a patient’s care and ultimately, is nurturing to one’s health and over-all sense of well being. She is to be commended for she is a gem!
Next, I met you for the first time and needless to say, was very impressed. Having done my share of doctoring over the years, it is always a pleasure to meet and have the care and advice of all that one hopes a doctor can be. You came across as such a doctor. Bravo!
Finally, I then met with Clarence to fill my prescription. Having had his attention before, I knew that he would be professional and most gracious. Indeed, this was the case. Along with speaking to Clarence, I was also able to talk to Joshua. He is also to be highly commended for his expertise and additional help. He has always given me the best of care and service.
C.M., School Administrator, Costa Mesa
Dear Ms. Levin (Office Manager): I am writing this letter to compliment you and your staff on the very professional, courteous, and efficient way in which they conduct themselves. I have been a patient of Dr. Brinkley's for over a year and on each visit I have been seen on time, treated respectfully, and been provided quality care. I am no youngster and have been involved in the healthcare industry all of my professional career so I know whereof I speak. Please continue to practice the same level of quality, care and pride . . . in this day and age it is truly appreciated.
S.B., Consultant, Huntington Beach
My family and I would like to thank you for your patience and kindness given to me this past year. It is greatly appreciated.
Dear Dr. Holly and Staff,
I just want to thank all of you for your kindness to me. I so appreciate competent and thoughtful people. God bless all of you.
My wife and I have been your patients dating back from the days of patronizing Pierre's French Restaurant and the good times at the Annua Christmas Parties there. We continue to be very fond of you and your "Excellent Staff" and particularly Dawn Campbell. She's been polite, helpful and made our visits pleasant and stress free eveyr time
Thank you for your help. Your technician worked long and hard to give me glasses that would help me see and read. He has both great skill and great patience. Though I had to wait eight weeks to get the lasses (not plastic) with photogrey, they sure help as long as the print is large enough. I can read with my left eye which has the greatest macular damage. At his suggetion, I also had a pair of plastics made in yellow. They do a great job of picking up the light however if I get too much light or sunlight I tend to develop headaches.
I just wanted to give Basil the credit that was due for his skill and patience, and to thank him and you also.
Thank you so much for all your assistance and the time you spent helping me resolve the billing issue with my insurance. I really appreciate your help and patience.
I want to thank you for your help - for the extra love you put into everythink you do!
For six years I have been a patient at South Coast Eye Care Center under the care of Dr. Paul Prendiville. I am now also under the care of Dr. James Brinkley.
I have always been impressed with the efficiency and kindness of the well-trained staff including the front desk, technicians, and nurses.
Recently I was diagnosed with Macular Degeneration and it has been necessary for me to be in the office frequently. The staff continues it's good work. Both Dr. Prendiville and Dr. Brinkley have impressed me with information and treatment options which are helping my condition beyond my expectations.
I wanted to express my thanks and let you know what a wonderful job everyone is doing!
Linda – Thank you for the most professional and friendly service you have given me. I so appreciate your "listening skills", patience and the encouragement, and the time you spent helping me.
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